Where can I buy Ripple?
Different combinations of our buttons and professional monitoring packages are available on our website (starting at $19.99) and Amazon Prime ($29.99 including a month of professional monitoring service).
What mobile phones are supported?
Users must have a Bluetooth® Smart Ready device to use our services. Mobile phones supported include iPhones running iOS 10.0 or later and Android devices running 7.0 and newer.
Is the device waterproof?
The Ripple device is IP67 certified meaning it can be submerged in up to 1 meter of water for up to 30 minutes. You will have no issues showering with your Ripple device.
Will the Ripple service call 911 on my behalf?
Yes, but this will depend on your settings. As a Premium Subscriber, when you activate an alert, your Ripple Team is always notified. When setting up your profile, you can instruct your Ripple Team to send a desired emergency service (Police, Medical, or Fire Rescue) if you click 3 times for emergency situations. If you have configured your profile this way, they will execute this command.
If you opt out of the professional monitoring services and choose to have your Friends and Family monitor your alerts, it is at the discretion of those chosen individuals of whether or not they will notify emergency services.
Where does Ripple work, geographically?
Ripple covers the United States, including Hawaii and Alaska. We will be expanding to other countries in the near future.
How will I know help is on the way?
When you create your profile you will instruct your team on how you would like them to notify you when help is on the way. Users may choose to receive this notification either through a phone call or text message. Ripple provides users the flexibility to change this preference in the app anytime they choose.
When you press your device to trigger both an uncomfortable or emergency alert, you will receive a text message that your alert was received and again when the Professional Monitoring team attends the alert.