iOS 10.0 or later & Android 7.0 and newer on Bluetooth® Smart Ready devices.
Frequently Asked Questions
Yes, but this will depend on your settings. When you activate an alert, your Ripple Team is always notified. When setting up your profile, you can instruct your Ripple Team to send Police, EMT, or Fire Rescue if you click 3 times for emergency situations. If you have configured your profile this way, they will execute this command.
Ripple covers the entire continental United States, including Alaska and Hawaii. We will be expanding to other locations in the near future.
When you trigger an alert, you will immediately receive a text message notifying you that we received your alert and another text message when your alert is answered by our Monitoring team. The Ripple Safety Monitoring team immediately calls you when they answer your alert. If they are unable to reach you by phone call they will then try contacting you through text message. If the Monitoring team dispatches emergency services on your behalf and you do not respond to their phone calls they will also notify you of their actions through text message.
Not to worry, you can either cancel the alert through your app by pressing “Disarm Alert” or verbally notify your Ripple Team when they call you.
The Bluetooth range of the device varies with your surroundings. The Bluetooth range of your Ripple wearable can typically reach up to 120 feet.
No, your wearable and profile are tied to your personal subscription. Alerts triggered from your wearable or in-app profile will only call your phone and display your profile to the Ripple Team.
No, our system does not track any user unless the user has activated an alert. Once the situation is over and the case is closed, your location becomes unknown to the Ripple Monitoring Team.